Prism Journal — Privacy Policy & Disclaimer

Privacy Policy

This policy explains how Prism Journal collects, uses, and protects your personal data.

1. Who We Are

Prism Journal is an AI-powered self-reflection journaling app operated by Vitara Wellness, a sole proprietorship owned by Jaanvi Tourani, a psychotherapist based in Bangalore, Karnataka, India.

Website: prismjournal.in · Contact: support@prismjournal.in

2. Information We Collect

What you provide

Your name and email address when you create an account.
Your password — stored as an encrypted hash, never in plain text.
Your Google account details if you use Google Sign-In (name, email, and Google ID only).
Your journal entries — the text you write in Morning Pages, Journal Entries, and Reflection Responses.
Payment information — processed by our payment gateway. We never store your card details.
Any messages you send us for support.

What we collect automatically

Device type and operating system.
App usage data — features used, journalling frequency, entry counts, streak data.
Error logs to help us fix technical issues.
IP address for security purposes.

What we do not collect

We do not collect your precise location.
We do not access your contacts, photos, or other device data.
We do not track you across other apps or websites.
We do not build advertising profiles.

3. How We Use Your Information

To provide the service

To create and manage your account.
To store your journal entries and make them accessible to you.
To generate your AI analysis — Reflects, lenses, practices, quotes, and monthly reports.
To process payments and manage your subscription.
To send push notifications you have enabled.

What we never do

We do not use your journal entries for advertising.
We do not sell your data to third parties — ever.
We do not share your journal entries with anyone, including with Jaanvi Tourani personally, unless you explicitly request support that requires it.

4. How the AI Uses Your Entries

When you generate a Reflect, lens, or monthly report, your journal entry text is sent to Anthropic's Claude AI API for processing. This is the only way the insights are generated.

What is sent: your journal entry text only. What is not sent: your name, email, account details, or any personal identifiers.

Your entries reach the AI anonymously. The AI does not know who you are.

Anthropic (the company behind Claude AI) processes your entry text under their own privacy policy, available at anthropic.com. We do not use your entries to train any AI models.

5. Data Storage & Security

All data is transmitted over HTTPS — encrypted in transit.
Passwords are encrypted using industry-standard hashing.
Journal entries are stored in an encrypted database on secure servers.
Your data is retained for as long as your account is active.
If you delete your account, all personal data, journal entries, and analyses are permanently deleted.
A 30-day backup is retained after deletion for recovery requests only, then permanently deleted.
Payment transaction records are retained for 7 years as required by Indian financial regulations.

6. Your Rights

You have the right to access, correct, delete, and export your personal data. You can manage most of this directly in the app. For any data request, email support@prismjournal.in — we respond within 30 days.

If you are in the European Union or United Kingdom, you have additional rights under GDPR and we honour all of them.

7. Third-Party Services

Service	Purpose	Data Shared
Anthropic Claude API	AI analysis	Journal entry text only — no personal identifiers
Payment Gateway	Payment processing	Payment details only — no journal content
Google Sign-In	Authentication (optional)	Name, email, Google ID only if you choose Google login
Hosting Provider	App and database hosting	All app data stored on their secure servers

We do not sell, rent, or share your personal data with any other third parties.

8. Children's Privacy

Prism Journal is not intended for anyone under 18. We do not knowingly collect data from minors. If you believe your child has created an account, contact support@prismjournal.in and we will delete it promptly.

9. International Users

Prism Journal is available worldwide. Pricing is shown in INR for users in India and USD for all other countries — visit prismjournal.in for current pricing. By using Prism Journal from outside India, you consent to your data being processed in India in accordance with applicable Indian data protection law.

10. Changes to This Policy

When we make significant changes, we will notify you via push notification and/or email. Continued use after notification constitutes acceptance. The effective date at the top reflects the last update.

11. Contact

Email: support@prismjournal.in · Website: prismjournal.in

We aim to respond to all privacy-related enquiries within 30 days.

Disclaimer

Please read this.

Prism Journal is a self-reflection tool. It is not therapy, not a medical service, and not a substitute for professional mental health care. It does not diagnose, treat, or clinically intervene.

Prism Journal is:

A private, personal journaling space.
An AI-powered self-reflection tool — surfaces patterns in your thinking and feeling.
A source of research-based practices for self-reflection and wellbeing.
A complement to professional support — not a replacement for it.

1. What Prism Journal Is

Prism Journal was created by Jaanvi Tourani, a psychotherapist and founder of Vitara Wellness. It is a self-reflection and journaling tool — a space to explore your inner world through writing, with AI-powered insights to help you see patterns and perspectives you might not notice alone.

The fact that Prism Journal was built by a psychotherapist does not make it a therapy service. Jaanvi Tourani is not your therapist through this app. No professional relationship is formed between you and Jaanvi Tourani or Vitara Wellness by using Prism Journal.

2. The AI — What It Can and Cannot Do

Insights in Prism Journal are produced by Anthropic's Claude AI, informed by psychological frameworks. It has important limitations:

The AI sees only the text you write — it does not know you personally.
The AI cannot verify what you write or assess your full situation.
The AI may sometimes produce insights that feel inaccurate — your own judgment always takes precedence.
The AI is not a trained professional and cannot replicate a professional relationship.
The safety detection feature is supportive, not a guarantee — it may not catch every signal.

If the AI detects signs of significant distress in your entries, a link to findahelpline.com will appear in the app — a free, independent directory of helplines across 200+ countries. Prism Journal provides this as a resource only and does not endorse any specific helpline or organisation listed there.

3. Who Prism Journal Is For

Prism Journal may be helpful if you are:

Building a regular journaling or self-reflection practice.
In therapy and want additional space to reflect between sessions.
Exploring mindfulness, personal growth, or emotional awareness.
Processing everyday stress, relationship challenges, work concerns, or life transitions.

Prism Journal is not suitable as a primary support for:

Active suicidal ideation or self-harm.
Acute psychosis or severe psychiatric conditions.
Active trauma without professional support.
Eating disorder recovery without professional supervision.
Substance use disorders without professional support.

If you are experiencing any of the above, please seek support from a qualified professional.

4. Research-Based Practices

Prism Journal suggests practices drawn from evidence-based approaches including breathwork, grounding, somatic movement, mindfulness, and cognitive-behavioural techniques. These are general wellness suggestions — not personalised medical prescriptions. If you have any physical health conditions, consult a doctor before attempting physical practices. Stop any practice immediately if you feel unwell.

5. Finding Support

If you are experiencing significant distress, we encourage you to speak with a qualified mental health professional. For immediate support anywhere in the world:

findahelpline.com
Free, confidential, available in 200+ countries.
Resource link only — Prism Journal does not endorse any specific listing.

6. A Note from Jaanvi

Jaanvi Tourani
Psychotherapist · Founder, Vitara Wellness

I built Prism Journal because I believe everyone deserves a space to think clearly, feel deeply, and understand themselves better — not just those who can afford or access regular therapy.

As a psychotherapist, I know what professional support can do. Prism Journal is not that — and I want to be completely honest about that. What it is, is a thoughtful, carefully designed space for self-reflection, built with psychological insight at its core.

Use it as a daily practice. Use it alongside therapy. But if you're struggling in ways that feel bigger than journaling can hold — please reach out for real support. You deserve it.

7. Contact

Email: support@prismjournal.in · Website: prismjournal.in

We aim to respond within 2 working days.

Prism Journal · A product of Vitara Wellness · Operated by Jaanvi Tourani (Sole Proprietor) · Bangalore, Karnataka, India

This disclaimer is required by Apple App Store and Google Play Store guidelines.